Frequently Asked Questions

What services do you provide?

Whether you’ve been diagnosed with prediabetes or are concerned about your health, our service offers expert, personalised dietary support from a registered dietitian. We review your unique situation and provide practical guidance to support your wellbeing and healthy lifestyle choices.

Our services are delivered via our website and through email, offering you the flexibility to engage with our guidance at your own pace. This approach allows you to absorb the information comfortably, without being restricted by scheduled appointment times, ensuring a more relaxed and personalised experience. For more information, please see our terms of service.

Prediabetes is a condition in which blood sugar levels are higher than normal but not high enough to be classified as type 2 diabetes. It is considered an intermediate stage between normal glucose regulation and diabetes. Prediabetes typically occurs due to insulin resistance, where the body’s cells do not respond properly to insulin, or when the pancreas does not produce enough insulin to regulate blood sugar effectively. As a result, glucose builds up in the bloodstream instead of being used as energy by the cells.

A fasting blood sugar level of 100–125 mg/dL or an HbA1c level between 5.7% and 6.4% usually indicates prediabetes. Without intervention, such as adopting a healthier lifestyle, prediabetes can progress to type 2 diabetes and increase the risk of complications like heart disease, kidney damage, and nerve issues.

Prediabetes often has no symptoms, making blood tests essential for diagnosis. Risk factors include obesity, a sedentary lifestyle, a family history of diabetes, and certain ethnic backgrounds.

No. While our services are led by a registered dietitian, we recommend that those with a diabetes diagnosis consult their GP and seek guidance from an NHS specialist diabetes dietitian. Our focus is on preventive care, offering support for individuals looking to reduce their risk of developing diabetes.

Body Mass Index (BMI) is a simple way to check if you are a healthy weight for your height. It is used by healthcare professionals across the UK to help assess whether your weight might be putting your health at risk.

BMI is worked out using your weight and height:

For most adults, BMI falls into the following categories:

  • Underweight: BMI below 18.5

  • Healthy weight: BMI 18.5 to 24.9

  • Overweight: BMI 25 to 29.9

  • Obese: BMI 30 or above

These ranges help identify if you might be at risk of health problems related to being underweight or overweight.

BMI is not suitable for everyone. It may not be accurate for:

  • Children and teenagers (who use different charts)

  • Pregnant women

  • People with lots of muscle (like athletes)

  • Older adults

No. Based on our experience, we find that they can be challenging to follow and overly restrictive. We provide meal and snack ideas that cater to your personal preferences and lifestyle.

Our website uses the payment platform Stripe which accepts Credit Cards, Debits, bank transfers and digital wallets like Apple Pay and Google Pay. For more information on payments and refunds, please see our Terms of Service.